FAQs About Our Senior Care Services

We offer a wide range of non-medical, in-home care services tailored to meet the individual needs of seniors and those living with disabilities or chronic conditions. Our services include personal care assistance, companionship, meal preparation, medication reminders, light housekeeping, transportation, Alzheimer’s and dementia care, post-hospital recovery support, respite care, and 24-hour/live-in care.

If your loved one is struggling with everyday tasks like bathing, dressing, remembering to take medications, preparing meals, or is feeling isolated, home care may be the right solution. We provide a free in-home consultation to assess your loved one’s needs and recommend the best care options.

Yes. Our caregivers are carefully selected, thoroughly background-checked, and trained in a variety of essential care skills, including personal care, dementia support, and safety protocols. We also provide ongoing education to ensure our caregivers stay current with best practices and compassionate approaches.

Absolutely. We do our best to match clients with caregivers based on personality, care needs, preferences, and availability. We want your loved one to feel comfortable and connected, and we encourage your involvement in the caregiver selection process.

Yes. Every client receives a personalized care plan based on their health, lifestyle, preferences, and goals. As needs change over time, the care plan is adjusted to ensure your loved one receives exactly the right level of support.

We strive to begin services as soon as possible—often within 24 to 48 hours of the initial consultation. In urgent situations, we work quickly to put a plan in place and assign a caregiver who can start right away.

Yes. We offer flexible scheduling including hourly, overnight, 24-hour, and live-in care. Whether your loved one needs occasional help or round-the-clock support, we can accommodate your schedule.

At 1st Choice Home Care, we combine professional excellence with a genuine heart for service. As a fully insured agency, we prioritize the safety and peace of mind of our clients and their families. What truly sets us apart is our commitment to continuous improvement and caregiver excellence. We conduct monthly quizzes to keep our caregivers sharp and informed, along with quarterly training sessions to ensure they are up-to-date with the latest care techniques and best practices. We also perform monthly evaluations to monitor the quality of care and address any concerns proactively. Communication is key to our approach, which is why we send out a monthly newsletter called THE CARE CONNECTION to our clients and their families. This newsletter keeps everyone informed about important updates, health tips, community resources, and helpful advice to support the caregiving journey. Our caregivers are not just service providers—they are trusted companions and advocates who treat each client like family. This holistic, attentive approach ensures that every person in our care feels valued, respected, and supported.

Safety is our top priority. Our caregivers are trained in fall prevention, infection control, and emergency response. We also assess the home for potential hazards and work with families to make necessary adjustments. Caregivers document each visit and report changes in condition to supervisors and family when appropriate.

Home care can be paid for through private pay, long-term care insurance, Veterans benefits, and in some cases, Medicaid waiver programs. During your consultation, we’ll review your payment options and help you navigate available resources to make care as affordable as possible. Certainly! Here’s a clear and reassuring piece about being Medicaid Waiver Certified that you can use on your website, brochure, or client materials: